tibajee Privacy Policy
Your personal information is completely safe with us. Here you will find a detailed description of how tibajee collects, uses and protects your data.
About This Privacy Policy
tibajee ("we", "our" or "platform") operates a safe and reliable service for online gaming users in Bangladesh. This privacy policy ("policy") explains how we collect, process, store and protect your personal information when you access our website tibajee.lat.
By using this website or registering with tibajee, you are considered to have accepted the terms of this privacy policy. We recommend that you read this policy in full and contact our support team if you have any questions.
tibajee gives the highest priority to user privacy. Our platform uses SSL encryption and modern security technology to keep your information protected at all times.
What Information We Collect
When you register with tibajee or use our services, we may collect various types of personal information. This information is broadly divided into two categories: information you provide voluntarily and information collected automatically.
Information You Provide Voluntarily
- Full name and date of birth
- Email address
- Mobile number
- Password (in encrypted form)
- Payment information (bKash / Nagad / Rocket account number)
- Identity verification documents (national ID card or passport)
Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Login time and date
- Browsing activity on the site
- Information collected through cookies and similar technologies
- Transaction history and gaming activity
How We Use Your Information
tibajee uses the information we collect solely to improve service quality, ensure security and meet legal obligations. We never sell your personal information to third parties.
Service Operation and Improvement
Information is used to create and manage your account, process payments (bKash, Nagad, Rocket and bank transfers), provide bonuses and rewards, and improve the overall experience on our platform.
Security and Fraud Prevention
Information is analysed to ensure account security, detect irregular or suspicious activity, and protect our platform from any form of fraud and misuse.
Communication and Support
We contact you to send important account-related notifications, promotional offers (if you have given consent), and to resolve issues through our 24/7 live chat and email support.
Legal and Regulatory Obligations
Necessary information is retained to comply with responsible gaming policies, for age verification (21+), and to comply with applicable laws and regulations.
Sharing Information with Third Parties
tibajee never sells your personal information to third parties for commercial purposes. However, in certain circumstances, limited information may be shared with selected parties in order to provide services or to meet legal obligations.
Payment Service Providers
Necessary payment information is shared with bKash, Nagad, Rocket and banking partners to process transactions. This information is used solely to complete secure transactions.
Technology Service Providers
Technology partners required to operate the platform (such as cloud services and security software) receive limited access to information. They operate under strict confidentiality agreements.
Law Enforcement Authorities
In the case of a court order or a legitimate request from a government authority, necessary information may be provided in compliance with legal obligations.
Cookie Policy and Tracking Technologies
tibajee uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help us improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, verify security, and remember your preferred language and settings. These cookies cannot be disabled.
Analytics Cookies
These cookies are used to understand how our service is being used. They help us evaluate site performance and improve the user experience. These cookies can be disabled from your browser settings.
Preference Cookies
These cookies are used to remember your personal preferences, such as language selection and display settings. They allow you to avoid having to reconfigure settings on every visit.
Security and Protection of Your Information
tibajee follows industry-standard technologies and practices to ensure the security of your personal information. Our security measures include the following elements:
SSL Encryption
All data transfers are protected by 256-bit SSL encryption.
Firewall Protection
Advanced firewall technology prevents unauthorised access.
Secure Passwords
Passwords are never stored directly — only encrypted hashes are kept.
24/7 Monitoring
Round-the-clock security monitoring is always active.
Although we ensure the highest level of security, no online platform can guarantee 100% security. We therefore ask users to keep their passwords confidential and to notify our support team immediately if they notice any suspicious activity.
Data Retention Period
tibajee retains your personal information only for as long as is necessary to fulfil the purposes described in this privacy policy, or as required to comply with legal obligations.
Account Information
All account information is retained for as long as your account is active. Some information may be retained for a specified period after the account is closed, if there are legal obligations to do so.
Transaction Information
Records of financial transactions are retained for a specified period in accordance with legal requirements. This information is kept for the purposes of dispute resolution and legal evidence.
Data Deletion Requests
If you wish to have your personal information deleted, please contact our support team. Please note that some information may be required to be retained for legal or regulatory reasons and cannot be deleted in such cases.
Your Rights Regarding Your Information
As a tibajee user, you have certain important rights over your own personal information. We respect these rights and are committed to helping you exercise them.
Right to Access
You may request a copy of the personal information we hold about you at any time. This request can be made through our support team.
Right to Rectification
If your information contains any errors or is incomplete, you may request that it be corrected. We will make the correction as quickly as possible.
Right to Withdraw Consent
You may withdraw consent given for marketing communications at any time. Withdrawing consent will not affect the validity of information that has already been processed.
Right to Data Portability
In certain circumstances you may receive your personal information in a structured, commonly used format and have the right to transfer it to another service.
Protection of Minors' Information
tibajee is a platform intended solely for adults. This service is available only to persons aged 21 or older. We do not knowingly collect personal information from any person under the age of 21.
Age Verification Process
Date of birth is verified at the time of registration. In some cases we reserve the right to verify age through a government-issued identity document. If we become aware that information from a minor has been collected in error, that information will be deleted immediately and the associated account will be closed.
Changes and Updates to the Privacy Policy
tibajee reserves the right to update this privacy policy from time to time. If there are any significant changes, we will publish a notice on the website and registered users will be informed by email.
By continuing to use our service after the effective date of the revised policy, you will be considered to have accepted the updated privacy policy. We therefore recommend checking this page regularly.
Change Notifications
For important changes, we will endeavour to notify you at least 30 days in advance. Immediate changes will apply only in cases involving security reasons or legal obligations, where advance notice may not be possible.
Contact Us
If you have any questions, concerns or requests regarding this privacy policy, please contact our support team. We will endeavour to respond to every request as quickly as possible.
tibajee Support Team
Any privacy-related request will be processed within seven working days. Complex requests may take additional time, but we will keep you updated throughout.
Responsible Gaming: tibajee believes in responsible gaming. Visit our Responsible Gaming page to keep your gaming experience healthy.