tibajee Terms and Conditions
Please read our full terms and conditions carefully before using this platform. Important information about membership, bonuses, payments and responsible gaming is provided here.
tibajee is an online gaming platform that provides slot games, live casino and cricket betting services for users in Bangladesh. These terms and conditions ("Terms") form a binding agreement between tibajee and its users. By registering on the platform, logging into an account or using any service, you acknowledge that you have read, understood and accepted these Terms.
tibajee reserves the right to modify these Terms at any time. Continuing to use the platform after updated Terms are published will be considered your acceptance of the updated Terms.
Eligibility and Registration Terms
1.1 Age Requirement
tibajee services are open only to those aged 21 or above. Use of this platform by minors (those under 21) is strictly prohibited. tibajee may request documents for age verification at any time. Providing a false age will result in immediate account closure and all funds may be forfeited.
1.2 Registration Process
Each user may open only one account. Multiple accounts under the same person's name are strictly prohibited. All information provided at the time of registration must be truthful, complete and up to date. tibajee reserves the right to close any account where false or misleading information has been provided.
1.3 Account Security
It is your responsibility to keep your account login details confidential. You are fully responsible for all activity carried out from your account. Transferring or renting your account to a third party is prohibited. If you suspect unauthorized access, notify our support team immediately.
- Opening multiple accounts from the same device or IP address is prohibited.
- Providing a correct mobile number and email at the time of registration is required.
- It is recommended that you change your password regularly.
- A copy of your national identity card or passport may be requested for account verification.
Deposit and Withdrawal Policy
Deposit Rules
The following payment methods can be used to deposit funds at tibajee: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳300. There may be no maximum deposit limit, however tibajee reserves the right to carry out additional verification for high-value transactions.
- The deposit account must be registered in your name.
- Deposits from third-party accounts are not accepted.
- After payment, funds are usually credited to the account within a few minutes.
- If a payment fails, please contact the relevant payment provider.
Withdrawal Rules
The minimum withdrawal amount is ৳800. Successful withdrawals are generally completed within 5 to 30 minutes. tibajee may verify identity and transactions before approving a withdrawal request. Withdrawals may be on hold until verification is complete.
- It is advisable for the withdrawal method to match the deposit method.
- Withdrawals may be limited until the account is verified.
- Withdrawals may be held in cases of suspicious transactions.
- Withdrawals cannot be made if the bonus wagering requirements have not been met.
Bonuses and Promotional Offers
tibajee offers various types of bonuses and promotional offers. Each offer has its own applicable terms. The rules set out in this section apply generally to all bonuses and promotions.
3.1 Welcome Bonus
tibajee offers new members a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a bonus of ৳2,000 and the total balance will be ৳3,000. To receive this bonus, a minimum deposit of ৳300 is required and a promotional code may need to be used at the time of claiming the bonus.
3.2 Wagering Requirements
Before withdrawing the welcome bonus, the total bonus amount must be wagered 25 times (25x). For example: if you receive a ৳2,000 bonus, a total of ৳50,000 must be wagered before withdrawal. A time limit may apply for meeting the wagering requirements.
3.3 General Bonus Terms
- Each bonus offer applies only once per account.
- Bonus funds cannot be transferred to another player's account.
- tibajee reserves the right to modify or cancel any bonus offer at any time.
- Multiple bonuses cannot be claimed at the same time unless the offer explicitly permits it.
- Withdrawals from bonus funds cannot be made until the wagering requirements are met.
- Expired bonuses will be automatically cancelled once the claim period ends.
Gaming Rules
Fair Play Policy
tibajee is committed to ensuring fair play. All games used on our platform are operated by certified random number generators (RNG). Games from world-class providers such as Pragmatic Play, Spribe, JILI and PG Soft are available on our platform.
- Playing through bots or using automated software is prohibited.
- Collaborative or team-based manipulation is prohibited.
- Exploiting technical errors on the platform is prohibited.
- tibajee monitors suspicious gaming patterns.
Betting Rules
All sports betting including cricket betting is governed by specific rules. Bets on all cricket matches including BPL, T20 World Cup and IPL are valid under specific terms. The ability to change or cancel a bet after a match has started may be limited.
- Odds may change in the case of live betting.
- If a match is cancelled, bets will be refunded in accordance with the relevant rules.
- If manipulative betting is detected, the account will be investigated.
- A maximum bet amount per match may apply.
VIP and Rewards Program
The tibajee VIP program is divided into four tiers — Bronze, Silver, Gold and Platinum. Each tier includes a weekly cashback benefit. You can be promoted to a higher tier based on the volume and consistency of your play.
- The account must be fully verified to receive VIP benefits.
- Cashback will be credited automatically on a set day each week.
- VIP points or tiers cannot be transferred to another account.
- VIP tier may change due to extended inactivity.
Prohibited Activities
- Using the platform for money laundering or concealing the source of illegal funds.
- Operating an account with a fraudulent identity or false information.
- Using automated bots, scripts or hacking software.
- Attempting to claim bonus benefits by creating multiple accounts.
- Placing manipulative bets in collusion with other players.
- Identifying technical vulnerabilities in the platform to gain unfair advantages.
- Filing chargebacks or payment disputes against tibajee.
- Threatening, harassing or acting dishonestly towards other users.
- Conducting unauthorized marketing using the tibajee name or brand.
Privacy and Data Protection
tibajee is committed to protecting your personal information. We keep your data secure using SSL encryption and modern security technology. Full details of how your information is collected, used and stored can be found in our Privacy Policy.
7.1 Data Collection
Personal information required during registration, verification and transactions is collected. This information is used for managing your account, identity verification, payment processing and meeting regulatory requirements.
7.2 Data Sharing
tibajee does not sell or rent your personal information to third parties. However, limited information may be shared with payment processors, fraud prevention services and in cases of legal obligation.
- You have the right to request access to or correction of your information.
- Even after an account is closed, information will be retained for a set period for legal requirements.
- Details about the use of cookies and tracking technology are available in the Privacy Policy.
Responsible Gaming
tibajee firmly believes in responsible gaming. We believe that gaming is a form of entertainment — not a solution to financial problems. We provide various tools to help users manage their gaming activity.
- The ability to set daily, weekly or monthly deposit limits.
- The ability to temporarily close the account for a set period.
- The ability to take permanent self-exclusion.
- 24/7 live chat support for assistance with gaming addiction.
To learn more about responsible gaming, visit our Responsible Gaming page.
- Feeling compelled to keep playing in order to recover lost money.
- Gaming causing problems in family life or work.
- A tendency to spend beyond one's means.
- Failing to stop gaming despite trying.
Limitation of Liability
The tibajee platform is provided on an "as is" basis. tibajee is not responsible for any loss caused by technical errors, server disruptions or internet connectivity issues. tibajee makes every effort to ensure uninterrupted service but cannot guarantee against service outages.
9.1 Third-Party Services
Third-party game providers (such as Pragmatic Play, JILI, PG Soft and Spribe) and payment providers are used on our platform. tibajee does not have full control over the actions of these third parties and is not responsible for their failures.
9.2 Financial Liability
tibajee is not responsible for any financial losses arising from gaming. Decisions to play and the amount wagered are entirely your own responsibility. We recommend that you play only with funds whose loss would not have a significant impact on your financial situation.
Account Closure and Changes to Terms
Account Closure Rules
A user may request to close their account at any time. tibajee may also close or suspend an account at any time in the event of a breach of terms. Any remaining valid funds at the time of account closure will be returned (subject to all conditions being met).
- Bonus funds in an account closed due to a breach of terms may be forfeited.
- An account may be temporarily suspended while an investigation is ongoing.
- Reopening a self-excluded account is possible under limited conditions.
Policy on Changes to Terms
tibajee reserves the right to modify these Terms at any time. Where changes are made, every effort will be made to notify users in advance. Continuing to use the platform after changes take effect will be considered acceptance of the new Terms.
- For significant changes, a notice may be sent by email.
- The date of the most recent update will always be displayed at the top of this page.
- Previous versions of the Terms will be provided upon request.
Applicable Laws & Dispute Resolution
These terms and conditions are governed by the relevant applicable laws and regulations. If any dispute arises between tibajee and a user, both parties will attempt to resolve it through mutual discussion.
11.1 Dispute Resolution Process
For any complaint or dispute, first contact our support team via 24/7 live chat or by email at [email protected]. We take all complaints seriously and strive to resolve them promptly.
11.2 Language Preference
These terms and conditions are written in Bengali and the Bengali version takes the highest priority. In case of any translation, the Bengali version shall be considered final.
Contact Us
If you have any questions about the terms and conditions, our support team is always ready to help.