Responsible Gaming at tibajee — in your control
Stay safe while having fun. tibajee is committed to supporting healthy gaming by giving you the tools to set deposit limits, take time-outs and self-exclude.
Why is responsible gaming important?
Online gaming is a form of entertainment — not a guaranteed source of income. At tibajee we believe responsible gaming is not just a policy; it is a core commitment to every player. To enjoy gaming on our platform it is essential to set limits consciously and play with a clear head.
We want to remind every player in Bangladesh — gaming is enjoyable only when you play within your own budget and time. If you ever feel that gaming is affecting your daily life or family relationships, please reach out to us for support right away.
Do a quick self-check
Ask yourself these questions: Am I chasing losses by placing more bets just to win back money I lost? Am I spending beyond my budget? Are family or friends worried about my gaming? If the answer to even one of these is yes, take a break right now and contact our support team.
24/7 live chat support available in Bengali.
Our responsible gaming tools
tibajee gives you everything you need to stay in control of your gaming experience.
Set a deposit limit
Set a maximum deposit amount in advance on a daily, weekly or monthly basis. Once a limit is set it cannot be exceeded, making it easier to avoid spending beyond your budget.
Time-out
Temporarily close your account for anywhere from 24 hours to 30 days at any time. No gaming or deposits will be possible until the time-out period ends.
Self-exclusion
If you need a long-term break, choose the self-exclusion option. You can close your account for 6 months or permanently. To reverse this you will need to contact our support team.
Session time reminder
An automatic message will appear in your account after a set period of time to remind you to take a break. It is an effective tool for building healthy gaming habits.
Set a loss limit
Use the feature that automatically ends your session once you have lost a specified amount. Keeping this limit active makes it much easier to keep financial losses under control.
Age verification (21+)
tibajee is for players aged 21 and over only. Age verification is mandatory at registration. We are always vigilant to prevent minors from gaming.
Warning signs of a problem
Gaming can sometimes turn into an addiction. If you notice any of the signs below, take action right away.
Remember — acknowledging a problem is the first step toward solving it. tibajee is by your side and is always ready to help via 24/7 live chat in Bengali.
- You are continuously placing larger bets to chase losses and recover what you have lost.
- You are spending hours gaming while neglecting family, friends or work.
- You are taking on debt or dipping into savings to fund gaming.
- You have tried to stop gaming but have been unable to.
- You are lying to or hiding your gaming from family or loved ones.
- You feel anxious, irritable or mentally unsettled when you cannot game.
- Gaming is affecting your sleep, eating or physical health.
How to use the protection tools?
Make your gaming experience safer in a few simple steps.
Log in to your account
Log in to your tibajee account and go to the "Account Settings" section, where all responsible gaming tools are available in one place.
Choose the limit you want
Deposit limit, loss limit or session time limit — select whichever you need and set the amount or duration.
Confirm the limit
A verification link will be sent to your registered email to confirm the change. The limit will take effect as soon as you click the link.
Time-out or self-exclusion
If you feel you need a longer break, select the "Time-out" or "Self-exclusion" option. Once self-exclusion is activated, access to your account will no longer be possible.
Contact support
If you have any difficulty using the tools or need further assistance, contact our 24/7 Bengali live chat support.
Review regularly
Check your gaming history and spending summary every month. This will help you make informed decisions.
Core principles of responsible gaming
Keep entertainment as your goal
Play for enjoyment — not as a source of income. Set a budget, stay within it, and if you lose, treat it as the cost of entertainment.
Maintain a balanced lifestyle
Always place family, work, friends and health above gaming. Do not let gaming affect your everyday relationships or responsibilities.
Stay informed
Game outcomes depend entirely on chance. No strategy or method can guarantee a win. Keeping this fact in mind while you play will help reduce frustration.
There is no shame in asking for help
Gaming problems are a recognised behavioural challenge. Seeking help is a sign of courage — not weakness. tibajee is always by your side.
Support and contact
Do not hesitate to talk to us about a gaming problem. Our support team is always ready to help you.
Live Chat Support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week via live chat. Get immediate assistance with any issue.
Email Support
Email us about any responsible gaming matter at [email protected] — our specialist team will help resolve your issue.
View FAQ
Detailed answers on responsible gaming, deposit limits, self-exclusion and other topics are available on our FAQ page. It is the quickest way to find information.
Frequently asked questions
Answers to frequently asked questions about responsible gaming.
Enjoy safely — tibajee is with you
Play responsibly and enjoy tibajee's wide game collection. Cricket betting, slots or live casino — all of it is here for you.